Customer Service: (802) 244-0883 | Retail Store: (802) 651-4100

Return Policy

We want you to feel confident purchasing from Green Mountain Camera. We also want you to be happy with your purchase. Purchases made at Green Mountain Camera are easily returned within 14 days of receipt of shipment. Returned items must be in new condition with original packaging and accessories. Products missing the serial number or UPC cannot be accepted; refunds will not be issued for such items. Shrink-wrapped or permanently sealed products cannot be returned once opened, unless products are initially defective. Initially defective products will be exchanged.

Returns of products that have been used may be returned for store credit only (unless initially defective) within the 14 day return window, but must be in like-new condition with all of the original packaging and accessories. Initially defective products will be exchanged.

Return shipping may be deducted from the amount of your refund if the reason for your return is not the result of a Green Mountain Camera error. If free shipping was offered, we will deduct our cost for shipping the product from the refund.

Most refunds are initiated within 2 business days after receiving the product back (depending on your bank, it may take several days after that to see the refund credited to your account). Please send returns with a copy of your original order confirmation to the address below.

Return address:

Green Mountain Camera
450 Weaver Street, Suite 12
PO Box 215
Winooski, VT 05404