Customer Service: (802) 244-0883 | Retail Store: (802) 651-4100

Extended Warranties
Unless otherwise noted, all new products purchased from Green Mountain Camera carry the original manufacturer's warranty. Most manufacturer warranties cover only a short amount of time, typically one year. Green Mountain Camera has partnered with Mack Worldwide Warranties to offer affordable extended warranty options that can increase your warranty coverage for up to 5 years or more. Mack offers several warranty options, which are outlined below. Warranties are offered both in-store and online.

Standard Extended Warranties

This level provides coverage for equipment from manufacturer defects that can result in the loss of operation. This type of warranty will cover parts and labor at no additional charge. Please remember, this warranty does not cover equipment which has been misused, tampered with, modified or damaged as a result of accident, liquid, grit, impact or lack of proper care. Accessories are also not covered.

Diamond Warranties

Diamond warranties include standard coverage as well as coverage for malfunctions due to accidental damage from handling (ADH). This includes malfunctions due to liquid damage that were the result of an accident. All types of accidental damage, including liquid damage, will be covered at the discretion of the warranty provider, Mack.

International Diamond Warranties

This warranty is similar to the warranty outlined above, but is only valid outside of the USA.

Replacement Warranties

This plan provides the customer with a one-time replacement or reimbursement in the event that the product purchased malfunction's due to a manufacturer's defect. This plan does not cover accessories and is only valid within the USA.